AbleGrid ("we," "us," or "our") respects your privacy. This Privacy Policy governs our handling of personal data ("your information") collected via online channels (e.g., our website) and offline channels (e.g., customer support) (collectively, the "Services"). It explains the types of personal data we collect, how we use and share such data, and your rights regarding our data handling practices.
By accessing the Services via any device, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Services.
We may modify this Privacy Policy at any time. The current version will be posted on our website with the last revised date. For material changes, we will provide additional notice. Your continued use of the Services after the revised policy is posted constitutes acceptance of the changes.

1. How We Collect Data

Transparent Statement on IoT Device Data Collection:The body fat scale (IoT device) associated with this App collects bioelectrical impedance data via BIA sensors. Data transmitted to the App is encrypted with AES-256 and not stored locally on the device during transmission. Original data generated by the device is only accessible to you (via account login) and authorized technical maintenance personnel who have signed a confidentiality agreement. Original bioelectrical impedance data will be anonymized within 72 hours after calculating health metrics, and only the calculated health indicator data will be retained.

2. Use of Personal Information

We collect information to provide better services to all users. The collected information is used to:
  1. Fulfil your requests for specific services or products;
  2. Provide you with App services/products, or send information from third-party partners via email (you may unsubscribe at any time);
  3. Generate aggregated user statistics (e.g., user count, demographics) to improve services or disclose to third parties for legitimate purposes (statistics are group-level, not individual).

3. Sharing and Disclosure of Personal Information

We will not share your personal information with unrelated third parties without your consent, except in the following cases:
  1. Some services are provided or co-provided by partners (e.g., technical service providers, logistics companies). We may share your information with partners to deliver these services; you may refuse the service to avoid sharing;
  2. We are required by laws, regulations, or government mandates to provide information to judicial or government authorities;
  3. To prevent serious harm to others' legitimate rights, public interests, or your legitimate rights;
  4. We detect that you have violated the Service Terms or caused significant harm to the App’s legitimate rights.

4. User Rights

You may query, supplement, correct, or request deletion of your personal information via your account at any time. You may also delete your account, but this will prevent you from logging in or using any App services.
You also have the following rights:
  1. Right to Data Portability:You have the right to request us to export your personal data in CSV format for transfer to another service provider. We will complete the export within 15 working days without additional charges (unless the request is excessively repetitive or complex);
  2. Right to Restrict Processing:You have the right to request us to restrict the processing of your personal data (e.g., when you dispute the accuracy of the data);
  3. Right to Object:You have the right to object to our processing of your personal data based on "legitimate interests" (e.g., user statistics);
  4. Right to Lodge a Complaint:If you believe our data processing activities violate EU data regulations, you may lodge a complaint with the data protection authority of your member state (e.g., BfDI in Germany, EDPS of the EU).

5. Information Security and Storage

6. Disclaimer

We are not liable for:
  1. Information disclosure required by laws, regulations, or government mandates;
  2. Information disclosure resulting from your sharing of account credentials;
  3. Information disclosure, loss, theft, or tampering caused by force majeure (e.g., hacking, virus attacks, government-mandated network outages).

7. Third-Party Integrations

8. Data or Account Deletion

9. Legal Basis and Cross-Border Data Transfer

10. Amendments and Interpretation

This Privacy Policy may be amended irregularly. We will notify you via email or in-app message before amendments take effect; continued use of the Services constitutes acceptance of the revised policy. AprilBiz Limited. retains the right to revise and interpret this policy.
Last updated: December 8, 2025